I ordered a payg sim for a new extra phone. It is now inserted but I am locked out as I put my exising pin into phone. On downloading IDmobile I signed in with my previous details for phone#1. Now it shows up my existing details and not those of phone#2’s PAYG sim. I didnt realise I had to have a new email address. so 1. how do I unlock my sim (?) and 2. how to re -register the new payg sim card
Best answer by WelshPaul
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After 2 failures you should have STOPPED; you’ll now need to ask id Mobile for the PIN unlock code via the CHAT service. Depending on how many times you entered wrong PIN, card may now be permanently disabled/ need replacing.
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I ordered a payg sim for a new extra phone. It is now inserted but I am locked out as I put my exising pin into phone. On downloading IDmobile I signed in with my previous details for phone#1. Now it shows up my existing details and not those of phone#2’s PAYG sim. I didnt realise I had to have a new email address. so 1. how do I unlock my sim (?) and 2. how to re -register the new payg sim card
The default SIM pin is 0000. If you have blocked the SIM, then ask live chat for a PUK code. It’s an 8 digit numerical code unique to your SIM. Enter an incorrect PUK 10 times and you will need to order a replacement.
https://idmobile.co.uk/live-chat
thanks the PUK code worked and I registered it to a new email address. All subliime. Thanks for helping
+7
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