Hello I have been charged £45 for 4mb of roaming data while I was still inside of the uk today as I travelled from Scotland to Belfast and I would like to know what you would do with this as a company that I’m with as I shouldn’t have been charged with this as I was still in the UK
roaming data inside of uk
You don’t have to be outside of the UK to roam on another network. You should always turn off roaming on your device until you actually intend on roaming to prevent such charges from being incurred.
What’s likely happened in your case is that your phone connected to a ship, ferry or cruise liners network. Ferry and cruise operators often use their own phone network that’s operated via satellite. Connecting to a satellite network is much more expensive than connecting to a land-operated network.
It costs £9.60 per MB which would explain the £45 charge you’re seeing.
https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more