Hello I have been charged £45 for 4mb of roaming data while I was still inside of the uk today as I travelled from Scotland to Belfast and I would like to know what you would do with this as a company that I’m with as I shouldn’t have been charged with this as I was still in the UK
roaming data inside of uk
Userlevel 8
+6
You don’t have to be outside of the UK to roam on another network. You should always turn off roaming on your device until you actually intend on roaming to prevent such charges from being incurred.
What’s likely happened in your case is that your phone connected to a ship, ferry or cruise liners network. Ferry and cruise operators often use their own phone network that’s operated via satellite. Connecting to a satellite network is much more expensive than connecting to a land-operated network.
It costs £9.60 per MB which would explain the £45 charge you’re seeing.
https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges
Userlevel 7
+7
Hi
Welcome to the Community!
As
If this is the case the charges have been applied correctly.
Kash
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