Question

sim card not arrived

I ordered my new sim card 7 days ago but it hasn’t arrived. I’ve received my first bill but no sim ?

Userlevel 8

In that case, it’s probably been lost in transit @Jade Wood, so you might need to get a replacement.

Userlevel 7

Hi @Jade Wood

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Tom

Why iD Mobile?

Sign up