Question

SIM card not even despatched

  • 21 September 2023
  • 1 reply
  • 12 views
1
Rank

 I ordered a SIM . Completed the order. It then invited me to specify a porting date for my number to change over. I assumed that they would take into account their timeframes for delivery (I also assumed next day). I am now in a position that my old phone contract has been ended by 3 and I dont even have the SIM card from ID mobile. I dont actually have any confirmfirmation its been despatched.  First impressions….good at taking money, very bad at providing the service the money is paying for. How do I get my SIM and can someone lend me a phone in the meantime?

1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @1neilstrange,

Welcome to the Community!

I can see that we have responded to your other post.

Please get back to us there and we can assist you further.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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