sim contract i need to stop with idmobile

  • 4 August 2023
  • 4 replies
  • 23 views

I have received sim with one year contract but need to cancel this tryed getting onto live chat

with no luck at all in getting onto it. It lets me know that I have 14 days to cancel and is now only three days but still can not get any help to stop this contract what can I do


4 replies

Userlevel 8
Badge +9

This article explain the iD process to follow to cancel your ORDER @Patricia Perkins. 

I think you can also return your iD Mobile purchase to any Currys store, within 14 days of purchasing - take your proof of purchase with you.

 

Thank you just I am a 76 year old man and can not get around so do you know if I would be able to phone currys if they would be able to see to it. It’s just I can not seem to get onto idmobile them self

 

Userlevel 8
Badge +9

Sorry to hear this @Patricia Perkins. 

I guess you might be able to ask a family member for help, or could try calling the iD vulnerable customer telephone helpdesk - 0800 049 2376.
🤞  

Userlevel 7
Badge +7

Hi @Patricia Perkins,

Welcome to the Community!

We hope that you managed to get some assistance with this.

If you still require assistance, please let us know here so that we can send you a PM.

 

Kash

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Why iD Mobile?