I am an id mobile user and ordered SIM for my wife. SIM delivered but no details of phone number in green package and no ‘welcome to ID mobile’ email/letter received
Best answer by andewhite
View originalI am an id mobile user and ordered SIM for my wife. SIM delivered but no details of phone number in green package and no ‘welcome to ID mobile’ email/letter received
Best answer by andewhite
View originalOkay
Pop the SIM in a phone, call or text someone and ask them to tell you the number.
Otherwise, get real-time help using iD online chat at http://idmobile.co.uk/live-chat.
The ID customer service team works between 9am - 8pm on weekdays.
If you can’t use the online chat, just send a private request for assistance to iD Mobile’s social media team using facebook (using Messenger) or Twitter (by Direct Message).
Anyway, good luck.
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