I am an id mobile user and ordered SIM for my wife. SIM delivered but no details of phone number in green package and no ‘welcome to ID mobile’ email/letter received
Best answer by andewhite
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Userlevel 8
+9
Okay
Pop the SIM in a phone, call or text someone and ask them to tell you the number.
Otherwise, get real-time help using iD online chat at http://idmobile.co.uk/live-chat.
The ID customer service team works between 9am - 8pm on weekdays.
If you can’t use the online chat, just send a private request for assistance to iD Mobile’s social media team using facebook (using Messenger) or Twitter (by Direct Message).
Anyway, good luck.
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