I bought a pay as you go sim for £8 to give me 4gb of data. The Sim is plugged into a router at our community centre in order to work the HIVE controller for the heating. It used …
255mb 13th Jan
99mb 14th Jan
3mb 25th Jan
Now my account is saying I have £0.00 balance so just wondering where the rest of the date has gone?
Anyone else had this problem please?
Best answer by andewhite
View original
+9
When did you start using the PAYG SIM
Sounds like you purchased an £8 bundle with 4GB data allowance for your PAYG, which only lasts for 30-days, or less if you use all the data before the bundle expires.
Give up on an internet heating controller such as HIVE/ NEST & you wouldn’t have this grief! Can’t you fit a conventional controller such as HONEYWELL/ ESi do?
When did you start using the PAYG SIM
Sounds like you purchased an £8 bundle with 4GB data allowance for your PAYG, which only lasts for 30-days, or less if you use all the data before the bundle expires.
I’ve spoken to ID now and they have explained this to me. I’ve never had a pay as you go sim just pay monthly sims. I thought it was a case of pay once and then this same amount is taken out each month! Lol! Thanks for the advice though, much appreciated.
Give up on an internet heating controller such as HIVE/ NEST & you wouldn’t have this grief! Can’t you fit a conventional controller such as HONEYWELL/ ESi do?
Thanks for the advice but the reason I had an internet controlled one fitted is because I run the hall as a volunteer, work full time and have 3 small children. The hall is extremely busy and not all classes are regular so I found myself running back and forth from my home all this costing fuel from my own pocket and time out of an already busy life to change timers constantly so all hall users are nice and toasty there.
+9
When did you start using the PAYG SIM
Sounds like you purchased an £8 bundle with 4GB data allowance for your PAYG, which only lasts for 30-days, or less if you use all the data before the bundle expires.
I’ve spoken to ID now and they have explained this to me. I’ve never had a pay as you go sim just pay monthly sims. I thought it was a case of pay once and then this same amount is taken out each month! Lol! Thanks for the advice though, much appreciated.
Okay
Anyway, good luck
When did you start using the PAYG SIM
Sounds like you purchased an £8 bundle with 4GB data allowance for your PAYG, which only lasts for 30-days, or less if you use all the data before the bundle expires.
I’ve spoken to ID now and they have explained this to me. I’ve never had a pay as you go sim just pay monthly sims. I thought it was a case of pay once and then this same amount is taken out each month! Lol! Thanks for the advice though, much appreciated.
Okay
Anyway, good luck
Thanks again for your help and yes it’s all sorted thanks. I’ve logged the card, set it up to recur and we now have heating! Lol!
Cheers :-)
+7
Glad to hear that this is resolved.
If you require further assistance you can always gets back to us on the Community!
Kash
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