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  • 12 September 2023
  • 3 replies
  • 13 views
P
Rank

Just received my SIM today morning, register it but still no service at all.any help please

3 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Pete74,

Welcome to the Community!

It may be worth testing the SIM in a different handset.

If you still have the same issues, please check the coverage in your area via the link below:

https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info

If everything seems ok, please let us know and we can help with sending you a PM to send out a new SIM.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
P
Rank

Thanks,it works in my Iphone

Kash
Rank
Userlevel 7
Badge +7

Hi @Pete74,

Glad to hear that.

Did you require any further assistance?

It sounds like the SIM is working fine and it may be an issue with the other handset if it doesn’t work in that.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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