This firm are a total rip off they don’t deliver on their side of the contract then when you switch away from them they rob you again
total rip off company
Hi
If you have any questions or queries, feel free to let us know. We’d be happy to help.
-Lauren
had last month a 1000% increase of my bill for years at £5 for 2Gb and last month without any change I was charged £54 and all my data gone mid month!
This month my bill was £11 even though I capped it to £5 and didn’t have any data for about 3 weeks.
I have raised a complaint but no help from ID. I believe I have been hacked so they sent me to Curry who wanted to charge me £90 to fix it!
i feel totally ripped off by ID.
Hi
I wouldn’t recommend going to a Currys store to resolve an iD Mobile account issue, they won’t have any access to your account itself.
If you already have raised a complaint we’d recommend continuing with them to resolve this.
Tom
You are absolutely right Curry’s was useless as much as ID actually. My bill since came back to £5 a month by changing nothing! So I am convinced someone hacked my phone and removed my £0 cap…
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