Question

Unable to get PAC code

Hi,

Using my old SIM I’ve sent ‘PAC’ and my DoB to 65075 but am not receiving the PAC code. I’d like to keep my old number so how can I resolve this?

Many thanks for help in advance,

Ben

Userlevel 8

You can get your PAC code by using the iD live chat service.

FYI @Ragecore, the OFCOM rules say the service provider must supply your PAC code within 1-minute when using the 65075 short-code.

Userlevel 7

Hi @Ragecore

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Tom

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