I wanted to change my plan to sim only - so went to the upgrade page and chose a sim only deal.
should I have changed my plan instead? Do I have to cancel my existing plan? - I do not want to lose my number.
Best answer by Will
View originalI wanted to change my plan to sim only - so went to the upgrade page and chose a sim only deal.
should I have changed my plan instead? Do I have to cancel my existing plan? - I do not want to lose my number.
Best answer by Will
View originalYes,
Sim Arrived after 48 hours with an email confirming all the details - don’t know why I was worried - probably memories of poor experiences elsewhere. All good with ID mobile.
So either upgrade or change plan - it makes no difference - the end result was just what I wanted.
Thanks
Hi
We are happy to hear you were able to change your plan successfully. Feel free to message us for any issues you may have.
-Mohsin
Thanks Will,
All is as expected and my allowances and bill are now updated- I think it’s just the delay and that the web site says a Sim will be sent and that numbers cant be ported between ID mobile numbers (an issue that caused me no end of problems with another provider - twice, years ago). Also if a site can be broken or misunderstood - I’ll be the one doing it. This is what happens after 40 years in IT - you turn into a moron!!
All sorted.
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.