Question

why wont sms work properly

  • 14 October 2023
  • 2 replies
  • 35 views

Since joining when I try to send a text it comes up and says message not delivered. I am really really annoyed at this. This needs sorted out asap or I will be going back to my normal provider. Also not being able to contact you is really really frustrating. 


2 replies

Userlevel 8
Badge +9

Have you tried a NETWORK RESET on your phone @Gerard

The handset user guide usually explains how to do this.

To speak with iD Mobile support, use the online live chat at https://idmobile.co.uk/live-chat
The agents work until 6pm at weekends. 

Userlevel 7
Badge +7

Hi @Gerard,

Welcome to the Community!

We hope that you managed to get this resolved.

If you still require assistance, please let us know.

 

Kash

Reply


Why iD Mobile?