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upgrade enquiry

  • 21 October 2020
  • 1 reply
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Hello there…

 

New here (be gentle)

 

Recently upgraded my sim only deal. Will it automatically upgrade my current sim or do I need to activate a new sim? Will I need to move my number over to the new sim?

 

Thanks in advance.

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Best answer by Will 24 October 2020, 15:37

Hi @workstinx,

 

Cheers for getting in touch!

 

If you’ve received a new SIM card, we’d recommend activating that (you can find out how by clicking here). You won’t need to move your number over if it’s an upgrade to the existing SIM, your old number will go to the new SIM automatically upon activation.

 

Please let us know if all this makes sense, or if ever there is anything else we can do for you.

 

Will

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Userlevel 5
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Hi @workstinx,

 

Cheers for getting in touch!

 

If you’ve received a new SIM card, we’d recommend activating that (you can find out how by clicking here). You won’t need to move your number over if it’s an upgrade to the existing SIM, your old number will go to the new SIM automatically upon activation.

 

Please let us know if all this makes sense, or if ever there is anything else we can do for you.

 

Will

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