I have tried using the app and the website but each time it states that I am unable to do so.
I am currently paying for 50g or data and not using ANY of it. Why am I not able to downgrade to a cheaper tariff on a smaller =data usage.?
Chris
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Hey
Are you on a handset contract or SIM only plan?
When did you purchase the contract?
Have you changed plans recently?
Mohammed
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