I have a SIM only contract with ID mobile and upgraded in June, I put my old SIM in new phone thinking this would replace my old contract with the chosen handset contract and i would be able to keep my phone number.
But I am being told I can't and I'm being treated as a new customer.
Do I have to get a PAC code from id mobile and send it back to id mobile??
Please how do I keep my old number ??