Question

International texts overcharge.

  • 8 March 2023
  • 1 reply
  • 71 views
Leigh Kelly
Rank

I seem to have been charged 6 times for 1 international text outside of my bundle on the 5/3/23 

How do I claim this back?

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1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Leigh Kelly 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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