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Not receiving UK texts in India and UK calls cant be connected.

  • 19 June 2024
  • 2 replies
  • 36 views

Hi,

 

One of the previous topics is closed with no resolution.

 

I am facing issues while in India. Am able to recieve OTP, but calls cannot be connected even if using +44 prefix.

 

I need the standard incoming calls to work. What is the problem here?

2 replies

Userlevel 8
Badge +10

Text messages are free to receive no matter where you’re roaming, @varadhya.

However, incoming calls are chargeable (while roaming outside the EU inclusive destinations).

If your iD account bill cap is too low for the destination’s incoming call charges, they won’t work.

Userlevel 8
Badge +7

Hi @varadhya,

Welcome to the Community!

I hope that @andewhite has answered your query.

If you require further assistance, please let us know.

 

Kash

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