I recently visited France, a country that is listed in the inclusive roaming locations. I have unlimited data in my current plan so because I’m in an inclusive country, as far as my understanding goes, that should apply the same when I’m in France but I’ve come home and my bill has more than doubled for charges?
Roaming but charged for services
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Userlevel 8
+9
EU roaming is subject to the iD Mobile fair usage & open data policies
See these online at https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy, where you can work out the monthly maximum mobile roaming data allowance (for your plan’s unlimited UK allowances). Scroll down to the “Open data policy” section.
Userlevel 7
+10
Hello
It’s also possible that you connected to a non-inclusive network e.g. one in Switzerland if you were close to the border.
Switzerland is not an inclusive destination and if you had automatic network selection turned on, your device could have connected and incurred charges.
Mohammed
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