Replies posted by cja123

9 Replies

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Newbie
cja123Newbie
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999 Operator couldn't hear me

@Mohammed Could you allow me to PM you so I can give you the details please?

12
Kash
iD Mobile Employee
1 year ago
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cja123Newbie
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999 Operator couldn't hear me

do keep a note of the date and time of the exact call, issues you’ve faced and postcode you were at so we can review. Hi Mohammed, thanks for your reply. If I provide those details for the call in question will that help at all? It’s just very strange because I made a non-999 call immediately after which was fine so all conditions with my device, network etc would have been exactly the same, the only difference was that it was an emergency number 

12
Kash
iD Mobile Employee
1 year ago
C
Newbie
cja123Newbie
asked in Ask a question.

999 Operator couldn't hear me

I can remember times when I’ve called both landlines and mobile numbers, and the call receiver hasn’t been able to hear me. You can also use 112 to call UK emergency services.   Never had any issues where the fault has been on my end and would have hoped emergency services would have the best equipment going. Dialling 112 would still end up in the same place so not sure that would have made any difference.I'm not going to make a non-emergency call to test the line so unless I have another reason to call I guess I'll never know.

12
Kash
iD Mobile Employee
1 year ago
C
Newbie
cja123Newbie
asked in Ask a question.

999 Operator couldn't hear me

I have called both 101 and 999 in the past without issue.  Good for you 👍🏻

12
Kash
iD Mobile Employee
1 year ago
C
Newbie
cja123Newbie
asked in Ask a question.

999 Operator couldn't hear me

Hi Kash. No issues with the mic. I made a regular phone call immediately after the failed 999 and had no issues.The 999 call doesn’t appear on my call history, but the call recording does, as “Emergencynumbers-{timestamp}”.

12
Kash
iD Mobile Employee
1 year ago
C
Newbie
cja123Newbie
asked in Community Archive

Wifi calling for OnePlus 6?

Is there any kind of mailing list or something where I can register interest and get a notification when it becomes available?

4
chrisb.tv
Civilian
4 years ago
C
Newbie
cja123Newbie
asked in Community Archive

Usage completely out of line with expectations

Hi Mohammed, yes that clarifies. But what happens if I have less than 50MB remaining, or even 0?

6
Mohammed
iD Mobile Employee
5 years ago
C
Newbie
cja123Newbie
asked in Community Archive

Usage completely out of line with expectations

[quote=Mohammed]Hello [user=1960]cja123[/user], The app reserves 50MB of data when you log into the app on mobile data. [/quote] Hi Mohammed, thanks for your reply. What does this mean about reserving the data?

6
Mohammed
iD Mobile Employee
5 years ago
C
Newbie
cja123Newbie
asked in Community Archive

Usage completely out of line with expectations

Update: The 50MB has been taken off again and the usage now falls right in line with what my phone is saying.

6
Mohammed
iD Mobile Employee
5 years ago
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