Replies posted by AndyRed

13 Replies

AndyRed
Newbie
AndyRedNewbie
asked in Ask a question.

change of phone

Ah right, that explains it then, thanks for your help 

5
AndyRed
Newbie
1 year ago
AndyRed
Newbie
AndyRedNewbie
asked in Ask a question.

change of phone

The phone should be unlocked to all except the three network, unlocked to all 2g networks but think it’s android based and my old phone is Apple 

5
AndyRed
Newbie
1 year ago
AndyRed
Newbie
AndyRedNewbie
asked in Ask a question.

change of phone

It just says emergency on the Home Screen but nothing else; none of my contacts are available 

5
AndyRed
Newbie
1 year ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Articles and competitions.

It's Time To Spring Clean Your Phone!Blog

Have had a Dyson for years and it’s the best cleaner I’ve ever used, will be upgrading to a new one very soon 

23387124
Luke Manton
Newbie
2 years ago
AndyRed
Newbie
AndyRedNewbie
asked in Community Archive

Sim Card - How to get another?

Hi again! I didn’t need a second account running alongside my main account, I just need a replacement sim exactly the same as the one I’m using. my car requires a SIM card to work so I just needed a second SIM card.

3
Will
iD Mobile Employee
3 years ago
B
Civilian
briandeardenCivilian
asked in Community Archive

Double Billed?

Hi, just made a payment for the account which was cancelled, however, the only way I could pay was through my other account. Would the payment be recognised as being a final payment on the account which was closed down?

16
P
iD Mobile Employee
3 years ago
B
Civilian
briandeardenCivilian
asked in Community Archive

Double Billed?

Hi again, I’ve just received a bill through the post for the account that’s been closed down??

16
P
iD Mobile Employee
3 years ago
B
Civilian
briandeardenCivilian
asked in Community Archive

Double Billed?

All sorted now, thanks for your help 😊

16
P
iD Mobile Employee
3 years ago
B
Civilian
briandeardenCivilian
asked in Community Archive

Double Billed?

Hi,  No it’s still ongoing, I’ve msg customer support but no reply yet 

16
P
iD Mobile Employee
3 years ago
B
Civilian
briandeardenCivilian
asked in Community Archive

Double Billed?

Nvm just found a separate link that works, thanks for your help 😊

16
P
iD Mobile Employee
3 years ago
B
Civilian
briandeardenCivilian
asked in Community Archive

Double Billed?

Hi, the link you sent me just brings me back to this website?? I just want to close the account I’m not using 

16
P
iD Mobile Employee
3 years ago
B
Civilian
briandeardenCivilian
asked in Community Archive

Double Billed?

Hi, yes I change my plan on the website roughly three months ago. My account number is REMOVED.   theses are the payments taken from my account:  11 March.  REMOVED 16 March.  REMOVED 8 April.       REMOVED 16 April.      REMOVED 12 May.       REMOVED 13 May.       REMOVED as you can see there are two payments being taken per month for one plan, the only way I can stop the account I’m not using was to cancel the Direct Debit on the account  REMOVED

16
P
iD Mobile Employee
3 years ago
B
Civilian
briandeardenCivilian
asked in Community Archive

Double Billed?

Hi, I changed plans about three months ago and I’ve just noticed I’m being charged twice per month for the new plan, is there anyway to talk to someone about this, many thanks 

16
P
iD Mobile Employee
3 years ago
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