Replies posted by Selgovae

7 Replies

L
Newbie
Larry_81592Newbie
asked in Your Phone & SIM.

Sim support for new phone

If it's the same specification as this phone then it should work on 4G & 5Ghttps://m.gsmarena.com/xiaomi_redmi_note_9t-10661.php

5
Will
iD Mobile Employee
2 years ago
R
Civilian
rossmaleCivilian
asked in Community Archive.

poco f3 5G

Hi everyone, Been with Id a few years now,seen the email regarding 5g and checked my area to find that I could get it. I've invested in a Poco F3 5G handset and it seems as though it's not a supported 5G handset, I didn't even realise it would be an issue. I've read other people that are still able to receive 5G on non supported handsets but mine doesn't. Do I need a new SIM, do I need a new plan? My phone is fully updated and still no joy.  Rather than change phones I'd be tempted to change networks if i can't resolve it. Ross 🤟 Ross, ignore the "supported list". I'm fairly sure it will work on 5G as according to the specs it has band N78 NSA. https://m.gsmarena.com/xiaomi_poco_f3-ampp-10758.php BTW check your network settings to make sure 5G is selected.  

10
Kash
iD Mobile Employee
2 years ago
R
Civilian
rossmaleCivilian
asked in Community Archive.

poco f3 5G

Hi everyone, Been with Id a few years now,seen the email regarding 5g and checked my area to find that I could get it. I've invested in a Poco F3 5G handset and it seems as though it's not a supported 5G handset, I didn't even realise it would be an issue. I've read other people that are still able to receive 5G on non supported handsets but mine doesn't. Do I need a new SIM, do I need a new plan? My phone is fully updated and still no joy.  Rather than change phones I'd be tempted to change networks if i can't resolve it. Ross 🤟 Ross, ignore the "supported list". I'm fairly sure it will work on 5G as according to the specs it has band N78 NSA.https://m.gsmarena.com/xiaomi_poco_f3-ampp-10758.php

10
Kash
iD Mobile Employee
2 years ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Announcements.

iD 5G Network: Device CompatibilityNews

@iDmobilePal I really don't see any reason why your phone shouldn't work on 5G as it has band 78 NSA.  https://m.gsmarena.com/xiaomi_mi_mix_3_5g-9602.php @Nickr0 and @WelshPaul In theory, yes, having a 5G enabled device means you should be able to connect to a 5G network. However, until we have tested every 5G capable device on our network for any potential compatibility issues, we cannot provide a blanket statement of saying ‘all devices work’.  It may be that you have a 5G enabled device and it does work on our network, but until we have tested and it passes all our tests, we cannot add it to the approved devices list.  We’re continuing to work with Three UK on device testing and ensuring all 5G compatible phones will be tested and approved for use on our new 5G network.  I hope that makes sense.  Any further question

34721159
P
Rookie
2 months ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Announcements.

iD 5G Network: Device CompatibilityNews

@iDmobilePal I really don't see any reason why your phone shouldn't work on 5G as it has band 78 NSA.  https://m.gsmarena.com/xiaomi_mi_mix_3_5g-9602.php @Nickr0 and @WelshPaul In theory, yes, having a 5G enabled device means you should be able to connect to a 5G network. However, until we have tested every 5G capable device on our network for any potential compatibility issues, we cannot provide a blanket statement of saying ‘all devices work’.  It may be that you have a 5G enabled device and it does work on our network, but until we have tested and it passes all our tests, we cannot add it to the approved devices list.  We’re continuing to work with Three UK on device testing and ensuring all 5G compatible phones will be tested and approved for use on our new 5G network.  I hope that makes sense.  Any further questions, then please post them below :) Emil I’m curious as to what test you h

34721159
P
Rookie
2 months ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Announcements.

iD 5G Network: Device CompatibilityNews

@iDmobilePal I really don't see any reason why your phone shouldn't work on 5G as it has band 78 NSA. https://m.gsmarena.com/xiaomi_mi_mix_3_5g-9602.php @Nickr0 and @WelshPaul In theory, yes, having a 5G enabled device means you should be able to connect to a 5G network. However, until we have tested every 5G capable device on our network for any potential compatibility issues, we cannot provide a blanket statement of saying ‘all devices work’.  It may be that you have a 5G enabled device and it does work on our network, but until we have tested and it passes all our tests, we cannot add it to the approved devices list.  We’re continuing to work with Three UK on device testing and ensuring all 5G compatible phones will be tested and approved for use on our new 5G network.  I hope that makes sense.  Any further questions, then please post them below :) Emil I’m curious as to what test you have to run, All the other networks that offer 5g will automatically work wit

34721159
P
Rookie
2 months ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Announcements.

iD 5G Network: Device CompatibilityNews

If it's of any use to anyone my phone (Realme 7 5g model RMX2111 - Android version 11) has just connected to 5G.I haven't as yet had time to run any speed tests.However as you can see it failed the ipv6 test, not that's important to me....  

34721159
P
Rookie
2 months ago
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