Topics started by Apt147

2 Topics

A
Newbie
Apt147Newbie
asked in Roaming & International

No data when abroad

Unable to get data when abroad unless in a WiFi zone the option for setting the iPhone 7 Plus is to set the APN on the phone but this option is not available on the phone,Apple support state that it is only available if the carrier allows it but ID say the phone is set to receive data when abroad and I cannot get them to accept that it is a problem that only they can resolve, am interested to hear if anybody else has a similar problem and has been able to resolve it

26
Rory
Newbie
1 year ago
A
Newbie
Apt147Newbie
asked in Community Archive

Using ID mobile sim abroad

Has anybody using a ID mobile sim abroad ever been able to get data ? I am unable to get any satisfaction from ID and Carphone Warehouse have advised me to change my supplier, ID technical support say they cannot escolate the problem until I’m abroard, have installed a sim running O2 and all the required settings are then available to set the APN unlike ID. Apple support says carrier has to allow it have tried to explain to ID to no avail. Any suggestions would be appreciated

2
T
Civilian
5 years ago
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