Topics started by XMC10

3 Topics

X
Newbie
XMC10Newbie
asked in Ask a question.

Is ID Mobile Closing?

Just had a letter from “3” telling me my 3toGo contract is changing - I haven’t had a “3” contract in many years (10+ ?) so I’m really confused. They’re changing it to PAYG? Does this relate to my ID Mobile contract? Can’t see any info on this via the ID app?

2
X
Newbie
2 years ago
X
Newbie
XMC10Newbie
asked in Community Archive.

Number not transferred after 3 days - URGENT!

I initiated the number transfer on Sunday (yes I realise that’s not a working day but is definitely before Monday 5.30pm...).  As of Wednesday the number still hasn’t ported - I’m missing calls - how do I progress this? P.S. just bringing a second phone to the network is it correct that I need to use two separate emails and can’t have both contracts in the ID mobile app? This seems to have been rumbling on for years reading comments here.

3
Will
iD Mobile Employee
3 years ago
X
Newbie
XMC10Newbie
asked in Community Archive.

Need a 2nd account - Uswitch purchase failing to connect??

As title, I’m a new ID subscriber and I need to bring a second family phone with me but the Uswitch  link keeps crashing - can you help?

1
Kevin
Newbie
3 years ago
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