Topics started by Ame

2 Topics

A
Newbie
AmeNewbie
asked in Community Archive

SIM not supported and Unable to register account

I've received sim only and when I put it in my old phone it says not supported. when I try to register to put in the PAC number the security number is sent to the new phone number on the sim but I can't access it. web chat has been unavailable for the last hour so can anyone help clarifying what I should do next please?

3
Kash
iD Mobile Employee
5 years ago
A
Newbie
AmeNewbie
posted in Ask a question.

unable to register as my email already in use

I am unable to register as it's saying my emails already is in use? I had an id mobile SIM years ago. if my email is attached to the old id mobile account I had years ago, how do I update it so it relates to my new id SIM? Thanks.

3
Kash
iD Mobile Employee
2 months ago
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