Got my new upgrade so it’s a replacement sim and the SIM card isn’t working it’s saying no sim I’m getting so annoyed about this a need it fixed ASAP
Best answer by Michelle
View originalGot my new upgrade so it’s a replacement sim and the SIM card isn’t working it’s saying no sim I’m getting so annoyed about this a need it fixed ASAP
Best answer by Michelle
View originalI upgraded my SIM only plan as it was offered to me as an upgrade.
It's all set up and working fine on the app. But now I've had a new SIM in the post? I don't need it. Do I have to use it?
Hi
We usually do send out another sim card when you upgrade. You can carry on using the old sim and dispose of the new one.
-Mohsin
Hi
If you’ve just received a replacement SIM, you’ll need to activate it before you can use it.
You can activate your SIM here: https://my.idmobile.co.uk/ja/web/cpw/sim-swap - once you’ve submitted your information, you SIM should be up and running in a couple of hours.
When entering your SIM card number, be sure to double check that you’ve entered them correctly, there’s 14 numbers to enter, so I can get tricky.
Thanks,
Michelle
My contract has finished and I have decided not to replace my phone but to get a sim only. unfortunately ive got one ordered from id mobile which I have decided not to go head with can I stop this going through?
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