Skip to main content

Hi. I'm a new customer, moved from 3 network. 

3 have disconnected my number and I'm trying to set up my ID app but it's saying my information doesn't match your records. 

I'm using my old number and name and date of birth are correct. 

Any help would be great. 

Hi @Rolaball,

Welcome to the Community!

The link below may assist you further.

 

If you still have issues, please contact our Live Chat Team.

 

Kash


Reply