I have purchased add on minutes and data whilst in Morocco and nothing working?
Unfortunately
You’d need to increase the bill cap on your iD account online, to cover the out-of-plan charges for using your phone roaming in Morocco - where roaming charges are quite steep.
So I will need to then up my data cap to be able to use my add on?
So the add ons is basically useless.
There is no data cap when you roam in Morocco
You will be charged on a per MB basis for using roaming mobile data in Morocco, but only if your iD account bill cap is high enough to allow charges.
Mobile data costs £9.60/MB in Morocco - not cheap.
Unfortunately, any iD add-ons purchased won’t work for roaming in Morocco.
Hi
Welcome to the Community!
As
You’ll need to increase your cap so that we can charge you for data.
Kash
Hi
Welcome to the Community!
As
You’ll need to increase your cap so that we can charge you for data.
Kash
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