When I took the plan out it offered 3 months, yet no email to say how to activate or get the offer., NO emails received with offer or when Sim arrived. Site is very poor in it’s setup - no live chat etc
When I took the plan out it offered 3 months, yet no email to say how to activate or get the offer., NO emails received with offer or when Sim arrived. Site is very poor in it’s setup - no live chat etc
Hi
Welcome to the Community!
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We’ll see you there.
Kash
Hi I joined ID mobile & was promised 3 months free Apple TV but I can’t seem to find the promotion on the email sent when joining . Can you please resend the email to me please with the link to activate that ?
many thanks,
Michelle
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Hi I need my redemption link for apple tv I can't find my email?
Hi
How long ago did you purchase your plan?
Have you checked your junk/spam?
Have you had other emails about your iD Mobile plan?
Tom
I have no link for Apple TV either or the data roaming. I have searched through every email I have received!
Hey there
When you say “or the data roaming”, what do you mean by this sorry?
In terms of the Apple TV email, have you still not received this? What did you order and on what date please?
Thanks,
Tyler
Hi Tyler,
I got a iPhone 15 Tuesday 3rd September.
i have not received the Apple TV email
i meant in 30gb of free EU roaming? Is that just automatically applied to my account
Hi
For the Apple Services Offer Click the banners in your order confirmation email, or in the email we send you 12 days after your purchase.
EU Roaming limit is automatically applied as all new purchases and upgrades have a 30GB Roaming limit in inclusive countries.
Kash
Hi I also never received any confirmation of this offer on my emails. There is no banner or link to follow. I purchased my phone and contract 30th September.
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