I returned my phone and sim within the returns window as I didn't realise I was still contracted on my other phone. I've been fully refunded today and received an email stating I owe £7.30? Live Chat is busy. I've never used iD mobile before and doubt I will again
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Unfortunately
This policy is hidden away in the terms and conditions agreed at the point-of-purchase.
that's how they get u i suppose
Hi
Billing begins upon dispatch and with any return you would still owe for the time spent on the returned contract.
Tom
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