Question

can i change my switch date

  • 19 September 2023
  • 4 replies
  • 541 views

Hi,

I provided my PAC code from my previous provider when I signed up for my ID mobile number and asked to switch at a later date. 

I’ve since changed my mind and need it asap for my relatives. Is that possible?


4 replies

Userlevel 8
Badge +9

Just use the online iD Live Chat service to get the number porting date changed @Bobbybooshka.

The agents work until 8pm on weekdays. 

Userlevel 7
Badge +5

Hi @Bobbybooshka 

 

Have you managed to get in touch with us above as suggested by @andewhite?

 

If not, please let us know so we can get in touch here to move your switch date forward.

 

Tom

I need to change my switch date ASAP on next Monday if that’s possible thanks 

 

kim petty

Userlevel 7
Badge +5

Hi @Kim Petty 

 

Unfortunately as we aren’t a live chat service on the community site we wouldn’t recommend posting here for time sensitive requests.

 

We can cancel and reschedule a port if you wish, please let us know if you still require assistance.

 

Tom

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