can i change my switch date

  • 19 September 2023
  • 4 replies


I provided my PAC code from my previous provider when I signed up for my ID mobile number and asked to switch at a later date. 

I’ve since changed my mind and need it asap for my relatives. Is that possible?

4 replies

Userlevel 8
Badge +9

Just use the online iD Live Chat service to get the number porting date changed @Bobbybooshka.

The agents work until 8pm on weekdays. 

Userlevel 7
Badge +5

Hi @Bobbybooshka 


Have you managed to get in touch with us above as suggested by @andewhite?


If not, please let us know so we can get in touch here to move your switch date forward.



I need to change my switch date ASAP on next Monday if that’s possible thanks 


kim petty

Userlevel 7
Badge +5

Hi @Kim Petty 


Unfortunately as we aren’t a live chat service on the community site we wouldn’t recommend posting here for time sensitive requests.


We can cancel and reschedule a port if you wish, please let us know if you still require assistance.