Trying to pay bill and app won't work
Hi
Welcome to the Community!
You can call our payment line on 0333 003 7777.
You'll be asked for your mobile number.
Select Option 2 for Payments & Billing
Select Option 2 again for Making a payment
You'll hear a message of the current balance and if this is correct, press Option 1 to pay this balance.
If the balance is incorrect, please ignore the amount you hear and press Option 2 to pay a different amount.
Enter the amount in Pence followed by # to make the payment for this amount.
For example - £10.50 you'd enter 1050 followed by #
You'll hear the amount entered and press 1 to confirm.
Then proceed to make the payment.
Kash
Not really. In my case i I have two accounts with id one is used in router the other in mobile. I want to pay router on bill only way is to call on mobile. Your system recognises the number and gives no way to confirm if it is that account I want to deal with and no way to switch to other account.
Hi
We’ve responded to your previous post about this.
Tom
Reply
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