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Please add Motorola G54 5G to the supported list for eSim. I have just bought one, and requesting an eSim from you keeps failing!!

Hi @JayR 

 

We’ll feed it back to the team, it may be worth instead using a physical SIM.

 

Tom

I spent too many hours getting through to ID and asking for this. I switch to another supplier and it's installed instantly. ID is losing my loyalty.

Hi @JayR 

 

I’m sorry you feel that way, it’s not something that’ll be done in a few days.

 

We wish you the best of luck with your new network.

 

Tom

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