I have been with ID for nearly 3 weeks & the service is atrocious!! 
I can’t make phone calls. I tried phoning ID complaints 3 times today & it said called failed!
I can receive texts from Samsungs but can’t reply. 

I been to curry’s & they gave me a new SIM card but still not working. 
I’ve done a network settings reset. 
I am paying for a contract that I can’t use. 
I want to cancel, give my phone bank & go with a reputable company