Please can I speak to an agent urgently 

Please can I get a response in regards to talking to someone about my account 

Unfortunately, this forum isn’t for real-time chat with iD support @Megan Sheppard.

If you need a quick response, perhaps try the online Live Chat service, or privately message iD support using Facebook Messenger or X (Twitter) DM.

The agents work until 8pm on weekdays.

Hi @Megan Sheppard,

Welcome to the Community!

If you require urgent assistance you can contact the team via Live Chat or Social Media.

However if you still require assistance, please let us know here and we would be happy to help.

Kash