Question

Lost Phone now Found and needs unblocking

Phone went missing so blocked it.

Can't get through to unblock via phone number and live chat also not working properly?

Any ideas.

Userlevel 8

Hi @Alex Johnston,

Welcome to the Community!

I believe I may have spoken to you via Social Media.

If so we hope that your issue is resolved.

However please let us know if you still require assistance.

Kash

I lost and then found my phone how do I now unblock my sim?

Userlevel 8

Hi @Sc07arm

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Tom

How do I unblock phone once reported lost but now found

Userlevel 8

Hi @Dawn green

We’ll be able to unblock it on our side, do you still require assistance with this?

Please let us know if so so we can get in touch.

We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

Tom

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