Solved

move sim to esim error

  • 12 June 2024
  • 2 replies
  • 25 views

message on new IPhone…


Your SIM Is Not Supported 

the sim in your old iPhone does not support eSIM transfer. Contact I’d for assistance

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Best answer by andewhite 12 June 2024, 15:57

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2 replies

Userlevel 8
Badge +10

Ignore your iPhone, @Benjenks89.

Follow the iD process for installing and activating an iD eSIM.

 

Userlevel 7
Badge +6

Hi @Benjenks89 

 

Have you tried the above from @andewhite?

 

Tom

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