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Question

net work

  • 2 December 2023
  • 4 replies
  • 32 views

The net work has been down since yesterday they said they have fixed it yet my phone still has no service this morning 

4 replies

Userlevel 1

I’ve got nothing either 😢

Userlevel 1

Complete joke - I hugely regret taking out a contract with ID.  The customer service is non existent 

Userlevel 2

I have connectivity. The only thing I can't get is the app login to give me usage details. I believe this is an issue with Three rather than iD Mobile as I have a contract with Honest Mobile as well (which is provided by Three) and they also had issues last night. 

Userlevel 3
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Hi @Jim255  @Shadermarine  @Brookie1979  and @Gillian Farago sorry to hear of the trouble you have had.

 

We had experienced some issues yesterday with our network, but this is mostly fixed now. Additionally, as a knock on effect we have experienced a higher volume of contact than usual. The iD app has become unavailable again for some customers. We apologise for any inconvenience you’ve experienced, and we’ll continue to provide updates here - https://tinyurl.com/3ykh4ayb Thanks. - Siân

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