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never let me login in app?

  • 30 December 2023
  • 33 replies
  • 882 views

I am struggling about logging into id mobile app for 2 month. Can anyone help with it?

Tried to find a way talk to id mobile stuff, but never succee! I can log in here, but not in the app?

Can anyone tell me why?I  am really tried of it now.

 

Thanks for whoever give me a way out. 

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Best answer by andewhite 5 January 2024, 15:30

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33 replies

Thank you. I can see this is how end up with.

Userlevel 7
Badge +6

Hi @Joejoewan,

Welcome to the Community!

Sorry to hear about the issues that you experienced. 

Just checking if you still require assistance with this?

If so please let us know and we can help you out.

 

Kash

Of course I need help. I need to log in my app as I mentioned.

What can I do?

 

Thanks,

Joe

Userlevel 7
Badge +6

Hi @Joejoewan,

I can see that we have already sent you a PM and provided the relevant information there.

 

Kash

Hi @Joejoewan,

Welcome to the Community!

Sorry to hear about the issues that you experienced. 

Just checking if you still require assistance with this?

If so please let us know and we can help you out.

 

Kash

Hi kash,

 

According to your message. I am saying my problem out. However, no one can solve the problem here. Then, what is the point to keep asking that

 

"Just checking if you still require assistance with this?

If so please let us know and we can help you out"

 

I am really pissed now. 

 

Yes, Tom pmed me. Then, what? Is my problem solved? No!

Trying to do some feather action to help? No!

Did anyone call me? No!

I understand you guys are saying I couldn't prove I am the number holder because I couldn't give correct information. SO, why don't you call the number and investigate into it??

 

Is this how you helping someone like this? If so, please stop replying it and let It be.

I am struggling about logging into id mobile app for 2 month. Can anyone help with it?

Tried to find a way talk to id mobile stuff, but never succee! I can log in here, but not in the app?

Can anyone tell me why?I  am really tried of it now.

 

Thanks for whoever give me a way out

 

Thanks for stop here. And don't waste my time for nothing

Joe

.

 

Userlevel 7
Badge +5

Hi @Joejoewan 

 

We can’t call the number as we aren’t an outbound calling team, we work off the community site alone and would only speak directly to an account holder about their account.

 

Tom

Ok, can you pm me what number I can call for solve my case? Thanks

Please don't tell me 0333 003 7777. This is a dead loop, no one will pick up the phone.

Userlevel 7
Badge +5

Hi @Joejoewan 

 

We do not have a phone number for contact, sorry.

 

0333 003 7777 is the payment line, this would not help you log into your account.

 

Tom

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