Recently got a new phone, but can’t find instructions online for how to transfer my eSIM over. Want to keep the same number I’ve always had, but have only ever used physical SIMs before so not sure how to do this.
Hey there
If you want to transfer your phone number over to us, you need to fill out the form below:
https://switching.idmobile.co.uk
Transferring your number is a separate process to activating an eSIM.
For further information on activating an eSIM, please check out the below post:
Thank you,
Tyler
That wasn’t my question - I’m already with ID mobile and have been for a while. I have a new phone and I just want to move my eSIM to it, along with the associated number.
i would also like the answer to this
What phone? That might matter.
Crapple users might find use with:
https://support.apple.com/en-gb/118669
Hemorrhroid users may gain joy from:
https://www.androidpolice.com/android-transfer-esim-tutorial/
Hi
The device itself should show you how to transfer an eSIM from one device to another, however it may be also easy to alternatively request a replacement eSIM and activate that on the device you wish to use.
>EDIT: It is not possible currently to transfer an eSIM from one device to another, a replacement eSIM activated on the new device is best in this situation]
cc;
Tom
Hi
If I am required to get a replacement eSIM, I want to guarantee my phone number does not change.
Hi
If we provide you with a replacement eSIM or physical SIM we would activate it under your account so that you keep the same number.
Kash
if you have a puc code then you have to use it in the time to do it if you don't use it in time then you can lose
it as they are going to give the number to a new customer so contact your old provider and ask for a new puc transfer from them if you are days off the date given to use it then you will not have any further rights to the number and will need to use the number given by the new company
Hi
I’ve successfully transferred over my phone now, however my eSIM would not transfer. It simply stated ‘No eSIM available, please contact your network provider’.
Can I please request a changeover or a physical SIM so that I can use my new phone? Since everything else has already been moved over, I’m currently having to keep both phones on me at all times.
Thanks.
if you have a puc code then you have to use it in the time to do it if you don't use it in time then you can lose
it as they are going to give the number to a new customer so contact your old provider and ask for a new puc transfer from them if you are days off the date given to use it then you will not have any further rights to the number and will need to use the number given by the new company
That was not my question. I am already with ID mobile.
Can anyone help me with this?
Can anyone help me with this? … unable to use it…
Unfortunately
To install on an eSIM from iD Mobile in your new phone, order a replacement eSIM from iD Mobile and install this in your new handset.
This iD online article explains how to get a replacement eSIM.
Hi
Apologies for the misinformation, I’ve edited my previous post, iD Mobile do not support transferring of an eSIM from one device to another.
Best thing to do in this scenario as
Tom
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