I’ve just moved to ID mobile, got a new SIM last week. Put it in my phone and … nothing! I contacted ID who sent another SIM, again nothing.
It’s an iPhone 11, when I go into network services it says ‘ID’ rather than EE like it used to, but no service bars and unable to make calls, received texts etc - even on wifi.
I’ve checked the sim in another phone, nothing. done all the turning off of phone trying to manually select network (ID isn’t listed), taken sim out and in again. Just cannot get it to work.
It’s been a week now and I cannot get into my bank, schools unable to contact me etc. I’ve contact ID, but nothing sorted
Can anyone help?!