My card is suddenly being declined by the DVLA because the one time mobile verification number is an old one that i had years ago. The bank said to contact my provider to sort this. But theres no one to contact???
Okay
- Live Chat at https://idmobile.co.uk/live-chat (via a popup window in a browser).
- Send a private message with Facebook Messenger.
- Send a DM using X (formerly Twitter).
The iD agents work until 8pm on weekdays (6pm at weekends).
Hi thank you, i gtried live chat but thy didnt understand what i was saying. will message on fb.
Hi thank you, i gtried live chat but thy didnt understand what i was saying. will message on fb.
Yeah
Hi
Are you able to change the number you have with the DVLA that they use for verification to the one you have now?
I’m a little confused here, any further information would be appreciated so we can advise further or if you’re already in contact with the team on Facebook, continue with them.
Tom
Hi Thanku im intouch with the team on messenger.
Hi
Glad to hear, let us or them know if you need any further support.
Tom
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