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Phone not 4G compatible but none of the ones on the 4G calling page are big button phones and/or sold by iD Mobile

  • 10 July 2024
  • 2 replies
  • 54 views

My mother is a vulnerable customer. She has had an email saying she will have to change her phone as it does not have 4G connectivity /4G calling. She does not want a Smartphone. ID no longer seem to sell Doro phones, which is what she has at the moment. The only large button phone I can see on your website (Nokia 2660) does not appear in the list of compatible phones that you sent. Unless you can suggest a compatible phone I think we will have to change network. (By the way your live chat is a waste of time). 

2 replies

Userlevel 7
Badge +6

Morning @Caroline Hope,

Sorry for the delay in getting back to ack to you. The Nokia 2260 is compatible with 4G and will work great on our network.

Thanks.

Thank you Matthew. 

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