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phone number

Eve Wickens
Community Member

Hi there, I asked for my number to be transferred over today. I never had any confirmation of this happening… I just want to make sure it will. I rely on my phone for work a lot 

Best answer by andewhite

Okay @Eve Wickens, if your old service provider’s SIM card is still working, then iD Mobile haven’t begun your switch yet.

Alternatively, if your old provider’s SIM card is INACTIVE, iD Mobile are working on your switch.

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    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12487 replies
    • Answer
    • July 9, 2024

    Okay @Eve Wickens, if your old service provider’s SIM card is still working, then iD Mobile haven’t begun your switch yet.

    Alternatively, if your old provider’s SIM card is INACTIVE, iD Mobile are working on your switch.

    Forum member (non-iD).
    Eve Wickens
    1 person likes this
    • Eve Wickens
      Eve Wickens
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4929 replies
    • July 24, 2024

    Hey there @Eve Wickens, welcome to Community!

     

    All ports complete between 8am-10pm on the selected date. We hope yours is all sorted now, but please let us know if not.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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