Hi I’ve recently moved to id and waited for my number to transfer over on Saturday 01/06/2024. Once i put the sim in my phione, it didn’t work. Please can I have a replacement SIM (eSIM quicker) asap. Thanks.
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Hi I’ve recently moved to id and waited for my number to transfer over on Saturday 01/06/2024. Once i put the sim in my phone, it didn’t work. Please can I have a replacement SIM (eSIM quicker) asap. Thanks.
Do this by using the online iD Live Chat service,
Tell the 24/7 iD chatbot you want to “talk to a person” - the advisers work until 8pm on weekdays.
Hi
Sorry to hear your iD Mobile SIM didn’t work initially, are you still having issues with this?
You’ll be able to pick up a replacement SIM card from a Currys store and activate it here, or get in touch as advised above by
Alternatively, let us know if you still need assistance here so we can have a physical SIM sent out or an eSIM.
Tom
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