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pixel 8 promotion

  • 12 June 2024
  • 6 replies
  • 73 views

Userlevel 1

Hi all

 

Just switched to ID and got a Pixel 8. There was a promotion for free pixel buds or watch. I've submitted my claim, but it's been referred back as I need proof of purchase of the handset.

 

All the emails I have from the ordering process, make no mention of the handset, just the upfront payment and monthly rental. Any idea where I can find an actual copy of the order for the handset. (Can't see anything on my ID account)

 

Cheers

Paul

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Best answer by andewhite 14 June 2024, 22:17

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6 replies

Userlevel 1

Anyone....Bueller.... 

Userlevel 8
Badge +10

Anyone....Bueller.... 

🤣
Currently the iD staff seem around ~5-6 days behind real-time reading topics and members posts in this forum, @Luapjm

This members forum probably isn’t the best place for non-Bueller answers about iD orders and iD accounts. 

Maybe try the iD online Live Chat service, Facebook Messenger, or X (formerly).

The iD advisers work until 8pm on weekdays (6pm at weekends) - the iD chatbot works 24/7. 
🤞

 

Userlevel 1

Thanks for the response. I'll give that a go

 

Cheers

Userlevel 4
Badge +6

Hey there @Luapjm, welcome to Community!

 

As @andewhite has kindly suggested, I hope the live-chat were able to assist.

 

If not, please let us know and we can assist further here.

 

Thank you,

Tyler

Userlevel 1

All sorted on the live chat. Cheers all

Userlevel 4
Badge +6

We’re very glad to hear @Luapjm!

 

Thank you,

Tyler

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