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Hi @Ajgardner
Please let us know if you still require assistance with this so we can get in touch and provide proof of blocking.
Tom
Hi Tom, help would be great :)
Hi @Ajgardner
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
I have the same problem, did you manage to get this resolved?
Hello @timmsi1,
If the IMEI has been blocked, we can get a document sent out verifying that the IMEI has been blocked and what date/time it was done.
Let us know if you need us to PM you.
Mohammed