Question

Using both sim & esim.


To set up an esim whilst still being able to use my physical sim, doI need to have two separate plans?

I’m really struggling with being able to set up a plan to received an esim QR code.


4 replies

Userlevel 7
Badge +6

Hi @Sophie W,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

Hi @Sophie W,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

im having the same problem 

Userlevel 7
Badge +5

Hi @cody swindell 

 

Sorry to hear this, do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom

I am am considering buying a new smart watch. I would like to know if I buy an LTE enabled watch, can I use my existing mobile number with the watch eSIM. I other words, 2 devices with the same mobile number. 

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